Jackline Musuya

Jackline Musuya

Jackline Musuya is a Monitoring, Evaluation, and Learning (MEL) specialist with over ten years of experience supporting health, agriculture, Water sanitation and hygiene (WASH), and development programmes in Kenya and Somalia. She holds a Bachelor’s degree in Applied Statistics with Computing and is currently pursuing a Master’s degree in Monitoring and Evaluation. Her work focuses on strengthening evidence systems, institutionalizing Monitoring and Evaluation (M&E), building institutional feedback loops, and supporting adaptive management across social enterprises, Non-governmental Organizations, and community-based programmes. Jackline has led and contributed to research on organisational learning, program effectiveness, and community-centered accountability, and has presented her work at regional and international evaluation forums. She is passionate about building systems that elevate local voices, enhance data use, and drive equitable, context responsive development outcomes. Her research interests include gender-responsive evaluation, learning cultures in African organizations, and the practical integration of real-time feedback into decision-making.

Closing the Loop: What a Kenyan Water Sanitation and Hygiene (WASH) Programme Taught Me About Learning, Listening, and Adaptive Decision-Making

Hand sprinkling water over a growing plant

Across development and education systems, we often talk about the importance of ‘feedback loops,’ ‘adaptive management,’ and ‘learning cultures.’ But in practice, these concepts can feel abstract, technical, or detached from the realities of how organisations actually work.

Read MoreClosing the Loop: What a Kenyan Water Sanitation and Hygiene (WASH) Programme Taught Me About Learning, Listening, and Adaptive Decision-Making